New clocking in mobile app features

Our clocking app, called the Self Service Module, enables employees to clock in and out remotely via their mobile phones, and records the times on a centralised system to be displayed to supervisors if desired.

As part of our efforts to help companies with their remote workforce management, particularly those who are unfamiliar to the concept, we have developed many new features for the SSM.

Note: These new features apply to version 3.803.26 of the SSM combined with the 4.2.0.x version of Tensor.NET. If you are an existing customer and would like these upgrades, or are uncertain which version you own, please get in touch or email your account manager directly.

The main new features and improvements are:

Summary Page 

Firstly, the summary section now shows the user’s current fire roll call site status, their fire point when booked ON to a job or clocked in, and their last time of booking.

Secondly, a quick links section has been added, providing shortcuts to the clocking, absence requests and fire roll call booking pages.

Fire Roll Call (FRC) Booking 

The new Fire Roll Call option can be used by employees to change their site status as they move in or out of company premises. Those changes to their site status are immediately transmitted to Tensor’s clocks and access controllers.

Supervisor Calendar

Supervisors, managers and other users who are registered as responsible for employees can now add absence bookings for their subordinates using the supervisor’s calendar. This enables them to automatically approve the request.


Users with supervisory responsibilities can delegate their authorisation rights to a chosen user to cover a temporary absence. This stops holiday approvals and other requested changes from backing up during one person’s absence.

Door Status

If your .NET system has an access control serial number as well as time and attendance (WinAC as well as WinTA), users with correct permissions can see the status of all the access-controlled doors on-site, and use the app to lock and unlock individual doors.

Approving New Accounts 

The mobile app is now up to date with the web browser version: the user approval page includes etra options such the self-approver and the option for USB logging-in.

Tensor Self-Service Module (SSM) App Prerequisites:

Please remember that the Tensor Self-Service Module (SSM) App Version 3.803.26 requires the following pre-requisites:

  • Microsoft’s Internet Information Services, version 7.0, 7.5 or 10.0.
  • A compatible version of Tensor SSM
  • Any edition of a compatible version of Tensor.NET registered with WinTA, SSM and SSM Mobile serial numbers.
  • A mobile device running Android version 7.0 or above (Nougat and Oreo).
  • A mobile device running IOS version 9.0 or above.
  • Ability to download the Android app from Google Play or the iOS app from the Apple App Store.
  • Configuration changes to the user organisation’s DNS must be made to allow app connectivity.

If you’d like to find out more about the numerous features and extensive level of functionality that we can deliver, just Contact us or Book a Demo.

We provide online product demos, as well as online training once products are purchased, so that no unnecessary physical contact will take place. our engineers are following a strict social distancing policy during the COVID19 pandemic.